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Participating Frequently
March 18, 2020
Answered

Audio issue

  • March 18, 2020
  • 12 replies
  • 1207 views

I have an issue with the audio on a screen that has multiple states that have audio(narration) on each state with its own information being displayed. This is how the screen is designed and it functions.

 

When the user is presented with the screen the buttons are on the left side (2 up to 5 buttons in some cases) and on the right is an area for the information such as text and images. An audio clip is played by introducing the topic. When the user selects a button on the left side of the screen (say button 1) the right side of the screen or the state will change and its related information will be displayed with its related audio clip as well. I have added variables to test for what state is being used and only play that audio clip for that specific state, it all works ok except.

 

If the user immediately clicks on any of the buttons on the left while the initial audio is playing you will have multiple audio files playing which is my dilemma.  I thought if I added the action "Stop triggered audio" to my advanced actions it would fix it but that was not the case.

 

My question is how do I stop the initial or main screen audio from playing when either of the buttons is selected? 

 

    This topic has been closed for replies.
    Correct answer Lilybiri

    Is this a normal content slide? Did you read that blog? Which version of Captivate are you using? I cannot remember when that option was added, must be a while ago:

    Did you look at the Options tab for the Button? It is a checkbox 'Stop Slide Audio' and a dropdown list where you should choose 'When Paused'. I created a screenshot, but have issues with the Snipping tool.

     

    12 replies

    Lilybiri
    Legend
    March 18, 2020

    Have published several articles about the relation between timeline and the different types of audio. You are combining sllide audio with object audio or with the Play audio command, that is not clear.  The command 'Stop Triggered Audio' will only stop audio which has been started by 'Play Audio'. Some essential knowledge about the timeline is lacking, and not so well documented in the official Help documentation.

    To pause the slide audio is possible as Rod points out, but only for normal content slides, not for quiz slides nor Drag&Drop slides.

     

    Have a look at this post (one out of about 20 about Timeline):

    https://elearning.adobe.com/2018/06/pausing-timeline-audio-clips/

     

    Participating Frequently
    March 18, 2020

    It is slide audio and audio that has been added to the object state. So when the user selects a particular button that state is displayed with its objects and own audio clip When that button is selected I want the slide audio to stop playing. Ok, I understand what you were saying about "Stop Triggered Audio".

    Lilybiri
    LilybiriCorrect answer
    Legend
    March 18, 2020

    Is this a normal content slide? Did you read that blog? Which version of Captivate are you using? I cannot remember when that option was added, must be a while ago:

    Did you look at the Options tab for the Button? It is a checkbox 'Stop Slide Audio' and a dropdown list where you should choose 'When Paused'. I created a screenshot, but have issues with the Snipping tool.

     

    RodWard
    Community Expert
    Community Expert
    March 18, 2020

    Select the button, on the Properties tab > Options area, is there an option for Stop Slide Audio?  If so, try selecting that.

    Participating Frequently
    March 18, 2020

    OK, I took a look and that option is not available, why would it not be available? I even logged in as the administrator and it is not listed at all.