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A
Anonymous
June 25, 2019
Question

Audio issue with CP 2019

  • June 25, 2019
  • 2 replies
  • 357 views

Extra points for whoever has any ideas on this weird issue

List format may be best for this.

What I know for sure

1. WAV or mp3 audio has distortion when previewing or publishing on my older mac pro

2. I used Lili's WAV format 44.1 khz, 16 bit mono - makes no difference, crackling is still there.

3. The forementioned mac pro does not have any audio issues outside of Cp

4. Audio plays fine, (no distortion) on my macbook pro & Ipad Pro

5. my mac pro speakers play audio fine outside of Cp

I would say it's  an issue with the mac pro tower except it handles tons of video editing without any audio issues at all.

Any thoughts? Much appreciated

Kurt

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Lilybiri
    Legend
    June 28, 2019

    Did you try more settings for MP3?

    A
    Anonymous
    June 28, 2019

    I did, I converted to 44.1 , 16bit mono as you suggested and still the same distortion. Ward suggested audio drivers but I am up to date. So no answer at this point.

    Sent from my iPad

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    June 25, 2019

    It usually turns out to be related to a driver issue.  The fact that everything works fine with other apps doesn't count (unfortunately).  There's nothing within the settings of Captivate that you can usually change to fix this in my experience.

    If you can update to newer / better drivers, go for it.

    A
    Anonymous
    June 28, 2019

    Ward,

    That was a great idea but I seem to be up to date on drivers.

    Just want to let you know that your expertise on these boards is very much appreciated.

    Kurt

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