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daleh14720022
Participating Frequently
March 25, 2021
Question

Audio issues

  • March 25, 2021
  • 3 replies
  • 486 views

I haven't encountered this yet while building other courses.

I've added audio to a couple slides.  I can play the slides from the timeline and I hear the audio as expected.  When I do my typical "HTML5 in Browser" preview the audio is not playing. 

 

Any advice?  I'm guessing something simple is going on but I haven't had this happen to date.

Thanks

    This topic has been closed for replies.

    3 replies

    Lilybiri
    Lilybiri
    Legend
    March 25, 2021

    Bit off topic, but if you are on a non-responsive project, the ONLY preview which can be trusted is 'Preview HTML in Browser' (F11). Play slide is NOT at all a preview method, the other methods use temporary SWF output which is now obsolete.

    Check if you don't have the command PAUSE for the On Enter event. I mention this because several Ready-to-go Slides from the Assets panel do have that setup. I did log this very quickly as a bug because you have issues when adding slide audio to your projects. See:

    http://blog.lilybiri.com/tips-adding-audio-to-qsp-slides-ready-to-go-slides

     

    Possible other reason after publishing may be that you didn't check to Include  Audio when publishing, as is the case i this example:

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    daleh14720022Author
    Participating Frequently
    March 25, 2021

    Thanks, yes, I primarily use the Preview HTML5 in Browser for actual preview.  I use play slide just for getting the timing of things right.  For some reason using play slide my audio would play and then under preview it wouldn't, but I'm finding my audio issues are somewhere in my computer.  With headphones plugged in everything is operating as it should through HTML5 in Browser preview.  I went back and launched the test publish and everything is playing through headphones fine there as well.

     

     

    ChrisG LMS
    ChrisG LMS
    Inspiring
    March 25, 2021

    What happens when you do a Publish and preview in your browser?

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    daleh14720022Author
    Participating Frequently
    March 25, 2021

    I published it and ran it through our LMS, no audio is playing.  

    ChrisG LMS
    ChrisG LMS
    Inspiring
    March 25, 2021

    Is the time showing it is progressing through the slide?  If you can share the cptx file, I can take a look at it.

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    daleh14720022Author
    Participating Frequently
    March 25, 2021

    I forgot to add that if I do a "play from slide" preview that the audio does play.  Just want to make sure I get something fixed if need be before I add another 40 audio files.

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