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Troy2563
Troy2563
Participating Frequently
February 16, 2017
Answered

Audio not recording in Captivate 9

  • February 16, 2017
  • 1 reply
  • 519 views

I am using a Blue Yetti Mic. It is in the listed as recording sources in Captivate but Captivate does not seem to be recording the input even after calibration. It works fine in other programs like Adobe Connect. I have tried my Jabra Speak 510 puck and it does record some sound but you can barely hear it, again even after calibrating it. I have also set the mic up in the windows control panel settings.

This topic has been closed for replies.
Correct answer douglasc49663778

Same problem with Jabra Pro headset. Problem in my case was with the Thunderbolt dock. I unplugged from the dock and plugged directly into the PC USB port and audio instantly started working perfectly.

1 reply

D
douglasc49663778Correct answer
Participant
December 4, 2017

Same problem with Jabra Pro headset. Problem in my case was with the Thunderbolt dock. I unplugged from the dock and plugged directly into the PC USB port and audio instantly started working perfectly.

Lilybiri
Lilybiri
Legend
December 4, 2017

That was the missing information, not the only application that has issues with devices plugged into a docking station.

Thanks for reporting the solution, will close this thread.

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