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stevens36635616
Participant
September 28, 2017
Question

Audio not working when I export a file in SCORM format

  • September 28, 2017
  • 1 reply
  • 283 views

WHEN I EXPORT AND PUBLISH A FILE IN SCORM FORMAT THE AUDIO DOES NOT PLAY

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    September 28, 2017

    Please, don't shout (all capitals = shouting). We are all just users of Captivate trying to help.

    Which version do you use? Is this a normal or a responsive project? Published to SWF or HTML5? How did you test, is it by uploading to a LMS? A SCO needs to be uploaded to a LMS, you could also test by using the option 'Preview in SCORM Cloud' which you find under the Preview button. Did you try that?

    Can you check the Preferences, Project, Publish Settings. Is the option 'Include Audio' checked?

    S
    stevens36635616Author
    Participant
    September 28, 2017

    Not shouting key board was simply locked in CAPS, switched keyboard to correct,

    Yes imported in LMS to  test, this is when i noticed Audio not working.

    In scorm preview the file does play audio just not in real scenario

    Lilybiri
    Lilybiri
    Legend
    September 28, 2017

    Do you mean that you tried in SCORM Cloud and audio played there? If yes, the problem has to be with the LMS, not with Captivate.

    I suppose you checked the Preferences setting I mentioned?

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