Skip to main content
Known Participant
November 6, 2015
Question

Audio on playback corrupt after published

  • November 6, 2015
  • 1 reply
  • 582 views

After publishing my project it seems several people are having issues hearing the audio on some slides. The audio seems to cut out in some parts and not others. It is also happening to some but not others. Any idea or fixes? I use Captivate 8 on a PC.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
Community Expert
November 6, 2015

Please supply more details.

What type of publishing output?

End users are using what devices or browsers?

Known Participant
November 6, 2015

SWF and multiple browsers.

RodWard
Community Expert
Community Expert
November 6, 2015

Audio could be buffering due to bandwidth issues.

How big is the SWF in megabytes?

What do you have the preloader percentage set to?