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A
aedoherty
Participant
August 19, 2013
Question

Automatic Panning

  • August 19, 2013
  • 1 reply
  • 1504 views

I am recording a software simulation in Captivate 7 and have set it to automatic panning because part of the demo scrolls down a menu. The result does not pan down the menu, and I can't figure out why. When I do the same thing in Captivate 5 it pans with no problem. Any help greatly appreciated.

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    1 reply

    Varun Kalra
    Varun Kalra
    Participating Frequently
    August 19, 2013

    Hi there,

    Does it not scroll down the Pan area at the time of recording you mean? or is it in the published output?

    Can you please confirm, the operating System that you are using?

    If it is Windows 7, then run the program as admin.

    And then try to record that software.

    Thanks.

    A
    aedohertyAuthor
    Participant
    August 20, 2013

    I’m on Windows 7. I tried running as admin, but I’m still having the problem. When I click on a menu, the menu item I select is at the bottom of the screen. I want to follow my mouse movement so that you can see what I have selected on the menu, but it’s not working. It works fine in version 5 but not in 7. What am I doing wrong?

    Sivakumar_Nagarajan
    Sivakumar_Nagarajan
    Participating Frequently
    August 21, 2013

    Hi

    There have been some changes in the auto-panning behavior of Captivate across versions.

    The most note-worthy change being increase in the tolerance bounds beyond which auto-pan kicks in.

    In earlier versions, when the mouse moves beyond (approx) 1/4th the dimensions of the recording area away from the center of the recording area, auto-pan would get triggered.

    In recent versions, this tolerance limit has been increased to 1/2 of the dimensions of the recording area away from the center of the recording area. In other words, the mouse has to fall on the edges of or further away from the recording area. This has been done to reduce unwanted panning when mouse is well within the recording area.

    If this is unsuitable for you and you want the recording to involve a pan action when you move the mouse cursor to the menu item, you may reduce the height of the recordig area before you start recording. This way, when the mouse cursor reaches the menu item, it would fall outside the recording area and an auto-pan will get triggered.

    Please let us know if that worked

    Cheers

    Siva

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