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Inspiring
February 12, 2018
Pregunta

Autoplay videos not showing up on slide revisit

  • February 12, 2018
  • 3 respuestas
  • 1239 visualizaciones

I have a responsive captivate project (working in captivate 2017) and several of my slides have videos that are set to autoplay upon slide enter. They all have video skin set to 'none' so autoplay is checked automatically, I also have auto rewind checked and under the 'timing' tab I have the display set for 'duration of video'

I did this to give the videos an appearance of being a looping GIF. The reason I'm not using actual GIF files is because I've noticed when I set my preloader to 100% it still doesn't seem to load in GIFs (hence they have to load upon reaching the slide they are on), but it appears to load videos ahead of time.

The issue is that when I test the course (both in project preview and published to a web server in Google Chrome) and go through the slides with these videos, they will show up the first time you go to the slide, but if you go back to the slide at all they will not show up.

Any ideas why this happening / how to fix it??

Thanks.

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3 respuestas

W9TIM2018
Participant
May 21, 2018

Great news! The quietly release 10.0.1.825 update for Captivate has addressed the issue nicely. It provides a play icon on-screen the user clicks to begin and thereby satisfying the required user interaction. I recommend you check pending updates (help menu) and move to the latest release.

Google has also temporarily 'walked back' the autoplay limiting feature, but that only promises to be a short-term fix to allow developers to update their content.

Articulate Storyline 3.4 addresses the challenge in a similar way.

Lilybiri
Legend
May 21, 2018

Are you talking about the Play icon (black) on the white screen? That is available since many versions. What has changed is that AutoPlay is turned off by default for all HTML output, not only for responsive projects. I blogged (before the recent patch) about changing the look of the start screen (poster image exists since many versions as well.

Poster Image - AutoPlay - Captivate blog

Participant
May 21, 2018

I'm doing the same thing you are and this latest update from Google has messed up all of my looped video backgrounds in Chrome. What a complete oversight on Google's part, which will probably go unfixed for a while.

W9TIM2018
Participant
May 7, 2018

This is happening because of a policy change by Google and version 66 update to Chrome.

It is having MAJOR unintended consequences for online learning programs and development.

See: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes/

The tool developers are already scrambling to find a solution. All I can say is Google missed this in a big way. They should have provided a way for the user to turn on/off autoplay similar to pop-up blocker solution in Safari. Let the user determine which URL's or Domains may autoplay and which may not. The so-called intelligent scoring method just doesn't cut it for an appropriate online learning experience that may reference many servers and sources. It looks more like an idea from the analytics team not their user experience team. In the meantime, the only solution is to recommend Safari or Firefox or another browser.

This should be controlled by a user preference, by-site.

Known Participant
May 7, 2018

Yes,  this is a major issue for my programs.