Background audio disappears when an interaction slide appears

Forum|Forum|13 years ago
December 5, 2012
3 replies
1693 views

I have a (Captivate 6 produced) project which includes approx 40 slides and it looks to be running smoothly when published.

However, I have imported a background music audio track which I want to play (and then loop) during the course of the whole course - however, whenever it reaches a slide which has an interaction on it, the music disappears and then returns when a non-interaction-based slide is reached. Disappears again when the next slide is reached that contains an interaction, etc.

I am unable to test in earlier versions of Captivate and so I am wondering whether this is an issue with this version of the program i.e. background audio disappears when an interaction slide is shown?

This topic has been closed for replies.

H

heather_butler

Participant

Yep, same here. When it comes back it comes back at full volume too, which competes with the narration.

A

Anonymous

Wonder whether yesterday's 6.1 update addresses this?

H

heather_butler

Participant

Dunno, but I'm about to find out! Thanks for the heads up.

Lilybiri

Legend

If my memory is correct, that was one of the bugs fixed with the patch. Can you check if the patch released in October has been installed? Present version should be 6.0.1.240

Lilybiri

A

Anonymous

Hi Lilybiri

Yes, I am using version 6.0.1.240.

Cheers

John

Lilybiri

Legend

Bummer, memory gets tired. I reported that issue long ago, but so it is not fixed yet. Interactions pause the slide at the first frame, but that pause shouldn't stop all audio.

Lilybiri