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stevea8654292
Participant
December 8, 2016
Answered

Background audio messed up after publishing on Captivate 9 Win 10

  • December 8, 2016
  • 1 reply
  • 170 views

I've recently upgraded to Captive 9 from 6, and I made a minor change to a project, but when I publish to mp4, the background audio comes out all messed up. It sounds like the music is doubled but playing out of sync. I checked audio management and there is only one background audio file listed. Its sound fine in preview. All ideas?

This topic has been closed for replies.
Correct answer Lilybiri

Are you on the latest version 9.0.2.437?

That is an upgrade over many versions, much has changed. Do you see the audio clips in the Library? Maybe you can check them, to see if they are fine. Then you could delete the slide audio and drag the audio clip from the Library to the slide. Leave a small gap before and afer the clip on the timelien.

1 reply

Lilybiri
LilybiriCorrect answer
Legend
December 8, 2016

Are you on the latest version 9.0.2.437?

That is an upgrade over many versions, much has changed. Do you see the audio clips in the Library? Maybe you can check them, to see if they are fine. Then you could delete the slide audio and drag the audio clip from the Library to the slide. Leave a small gap before and afer the clip on the timelien.

S
stevea8654292Author
Participant
December 9, 2016

Thanks, upgrading to the latest version fixed it.

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