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Known Participant
October 14, 2021
Answered

Backspace key in software demo closes the training in Firefox

  • October 14, 2021
  • 1 reply
  • 326 views

Hello,

We have a software demo where the user follows along. On one slide they are to press the backspace key. The slide is very simple. It is a screen shot of the software and then after they hit the backspace key the 'on success' is jump to next slide.

The action works in edge, but does not work in firefox.

 

Thanks in advance.

    This topic has been closed for replies.
    Correct answer E-Learning Guy

    The Backspace key is trapped by Firefox, and it will execute the Back command to navigate to the previous page in the tab's history. This is documented in Firefox's keyboard shortcuts at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly. There is a way to change this behaviour by accessing the configuration editor (about:config) and changing the browser.backspace_action value to 1. I'm unaware if this can be changed by group policy.

    1 reply

    E-Learning GuyCorrect answer
    Inspiring
    October 14, 2021

    The Backspace key is trapped by Firefox, and it will execute the Back command to navigate to the previous page in the tab's history. This is documented in Firefox's keyboard shortcuts at https://support.mozilla.org/en-US/kb/keyboard-shortcuts-perform-firefox-tasks-quickly. There is a way to change this behaviour by accessing the configuration editor (about:config) and changing the browser.backspace_action value to 1. I'm unaware if this can be changed by group policy.

    Known Participant
    October 14, 2021

    Thank you so much! I will try to find another combination.