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Participant
March 21, 2021
Question

black screen after publishing 360 project

  • March 21, 2021
  • 1 reply
  • 1401 views

Hi,

 

I encounter issues after publishing a 360 project. Even I load the folder onto the server it is still the same. When I previewed it, everything works fine. Can anyone able to assist or advise for this, it is urgent, thanks

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1 reply

RodWard
Community Expert
Community Expert
March 21, 2021

When you say you are loading the published output to a 'server', what type of server is this?  If you want 360 projects to work, then it must be a web server, not a LAN server.  So, which is it?

Lilybiri
Legend
March 21, 2021

@RodWard Just FYI, Rod. He asked this question two times in the Portal as well.  I told him to upload to a webserver and he answered that he did. I asked what he used to create the video, which then seemed to be an image (not a video) and he just answered 'with a camera'

He is able to Preview, which means it is not a WebGL issue.