Skip to main content
Participant
March 21, 2021
Question

black screen after publishing 360 project

  • March 21, 2021
  • 17 replies
  • 1410 views

Hi,

 

I encounter issues after publishing a 360 project. Even I load the folder onto the server it is still the same. When I previewed it, everything works fine. Can anyone able to assist or advise for this, it is urgent, thanks

This topic has been closed for replies.

17 replies

RodWard
Community Expert
Community Expert
March 21, 2021

When you say you are loading the published output to a 'server', what type of server is this?  If you want 360 projects to work, then it must be a web server, not a LAN server.  So, which is it?

Lilybiri
Legend
March 21, 2021

@RodWard Just FYI, Rod. He asked this question two times in the Portal as well.  I told him to upload to a webserver and he answered that he did. I asked what he used to create the video, which then seemed to be an image (not a video) and he just answered 'with a camera'

He is able to Preview, which means it is not a WebGL issue.