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edealfredo
edealfredo
Participating Frequently
February 1, 2021
Question

Black Screen on Captivate Layout Preview

  • February 1, 2021
  • 2 replies
  • 3296 views

Hello!

 

I have openned all my captivate files and even tried to create new ones and the layour preview shows black. I even updated to the new captivate version and this is still going on. 

Do you guys know what I can do for this? 

 

Thank you. 

    This topic has been closed for replies.

    2 replies

    M
    monalik45324563
    Participant
    October 28, 2021

    Mine is doing the same and I am really frustrated. i have downloaded the latest version but doesnt work on my mac. Can someone please help me?

    Johann.Carreno
    Johann.Carreno
    Participant
    February 18, 2021

    Hi, 

     

    I am having the same issue, have you found a solution?

     

    Thanks, 

     

    Johann

      Lilybiri
      Lilybiri
      Legend
      February 18, 2021

      Which OS do you use? If it is a Mac, which version of the OS?

      A
      abrahamm68729871
      Participating Frequently
      March 3, 2021

      Same issue here!!

       

      Adobe Captivate Version - 2019 11.5.5.676

      MacOS Version - 11.2.2

       

      Any advice please? 

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