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katiebelle
katiebelle
Participant
December 16, 2015
Question

Black Screen when Skipping Playing a Video in Published Course

  • December 16, 2015
  • 1 reply
  • 293 views

Hello. When end-users are viewing a published course they are getting a black screen across the screen if they skip viewing a hyperlinked youtube video. The video is set up for the user to press play to begin. The video is inserted by using the Web Object. This is happening on a video that is 1 minute long and another video that is 6 minutes long, each on a different course. There are no additional actions associated with the Web Objects. And, no preloader on the course, but the Advanced Project Compression is checked. Any suggestions for making the black screen go away?

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    1 reply

    BDuckWorks
    BDuckWorks
    Inspiring
    December 17, 2015

    I don't see any buttons, are they skipping forward using the Playbar?

    I'd suggest you create an advanced action that hides the video player, and call it from the OnExit action of the slide playing the video.

    katiebelle
    katiebelleAuthor
    Participant
    December 18, 2015

    Thank you so much! That worked and was an obvious solution that I should have already considered. Thanks so much!

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