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Cris Waller
Inspiring
June 7, 2018
Answered

Borders bug- Project stops working when borders are added

  • June 7, 2018
  • 1 reply
  • 1307 views

I'm creating a template for some work our company is doing. This is a one-slide presentation with several buttons. As soon as I add any borders (except, for who-knows-why, the right-hand border) to my project skin, all of the buttons stop functioning in my HTML5 output. They don't show a hover state and nothing happens when they are clicked. If I remove the borders and republish, everything starts working again.

I need the borders for this project; any ideas on how to fix this bug?

    This topic has been closed for replies.
    Correct answer Cris Waller

    Oh, and the thick dark border is part of one of the graphics; the actual border is gray and 50 pixels wide.


    I contacted Adobe and the issue turned ut to be some corrupt preferences that were not removed during the uninstall/reinstall. Al is working now

    1 reply

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    June 8, 2018

    Your best bet would be to log this as a bug. Visit the following page and select Adobe Captivate from the drop down and fill out with as much detail as necessary on the subsequent form.

    Feature Request/Bug Report Form

    Paul Wilson, CTDP
    C
    Cris WallerAuthor
    Inspiring
    June 8, 2018

    Thanks- curious if anyone else has seen this before or knows a way around it. I did make a bug report, but I doubt any fix from that will come soon enough to finish my project.

    Lilybiri
    Lilybiri
    Legend
    June 8, 2018

    I would like to try out your setup. If possible could you post some screenshots? Do you use shape button or normal buttons? Which action is triggered by those buttons? Do you have an advanced action On Enter for that first slide?

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