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A
Anonymous
November 10, 2006
Question

Branching Does Not Work

  • November 10, 2006
  • 1 reply
  • 253 views
Using a trial version, I am creating a short software procedure simulation for a non-PC device. I want to show some error conditions, so I ask in a Question slide if user has received an error on their device. I jump to the appropriate slide based on user's response.

I first used graded answers (Options tab) and had no luck. Then I used the Advanced button on the Question tab and it works for some slides, but not others. The braching view shows correctly what I want to happen, but neither the preview nor a published version works correctly.

The navigation option for non-Question slides doesn't work consistently either.

Is there any best practice or specific procedure to follow to implement correct slide sequence? The online help doesn't help.
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1 reply

D
Adobe Employee
DilbertG
Adobe Employee
November 11, 2006
Hi pietrob,

What is the quiz setting for your project? (Quiz Manager-->Quiz Settings-->Required)?

The entry in this *required* field can effect the branching.

For e.g Lets say you set required to --- Answer All, and you have 6 questions.
On 3rd Question you branched to Slide 20, which comes after all question slides and result slide. Then Captivate will not allow you to go to Slide 20, because you are yet to answer 4th, 5th and 6th questions.

In captivate Quiz boundaries are defined by the result slide or the last question slide if result slide is not present. Any slide after this means you have come out of Quizzing.

Hope it helps.

thanks
A
Anonymous
November 13, 2006
DilbertG

Thanks for the tip on Quiz Properties. That did solve a number of branching problems. However, do you know how I can display all the question slides after the user has gone through them once and looped back? For example, slide 6 is a question asking if the user experienced an error message on their device.

If no error message, they go on to slide 7.
If yes, slide 8 is another question to see which error message the user encountered. Yes answer goes to slide 9 and No anser goes to slide 10 - each explaining a different error message. A click button returns them to slide 5. However, the project then skips question slide 6 and goes directly to slide 7.

This occurs in another place where I show an error condition; question slides that appeared the first time do not appear when the user loops back and repeats the procedure.

Thanks again for your help.
A
Anonymous
November 14, 2006
there is a post that I did with a project that shows looping back. The tip about making sure that ALL must be answered is a good one for branching, thanks for that.

The project that I posted is at:
Link to Captivate Thread

Joe C
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