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reginar96574994
Known Participant
May 26, 2016
Question

Buffering wont stop

  • May 26, 2016
  • 1 reply
  • 263 views

Using Captivate 8 to create an eLearning lesson. The lesson has an imported .ppt file.  I have inserted video demos.  The lessons plays correctly until it reaches a recorded video demo and then it buffers.  The buffering never ends, or should I say the video does not start to play.  It is published in a zip file.  I have uploaded the .swf file to a SP site, same results.  I have uploaded the zip file and a .swf file to our LMS (Saba) with same results.  I'm not sure what would cause this.  When I preview the content the video plays fine.  Any thoughts?

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1 reply

RodWard
Community Expert
Community Expert
May 26, 2016

How big is the MP4 of the Video Demo?

Are you publishing to HTML5 or SWF?

reginar96574994
Known Participant
May 26, 2016

I have two lessons that are performing the same. 

One with four mp4.

One with one mp4

I have created many with C5 with no problems and many longer videos.  This is my first eLearning content with C8 and I am wondering if I am doing something wrong and just don't know it.  I am publishing in SWF.

BTW.. thanks for replying.  I'm training today so I may be delayed a little in my responses.

RodWard
Community Expert
Community Expert
May 27, 2016

Have you tried the same SCORM packages in SCORM Cloud?