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Participant
July 7, 2026
Question

Bug Report: Basic text formatting is not appearing in the published version of a training course imported from PowerPoint.

  • July 7, 2026
  • 1 reply
  • 21 views

I have imported a PowerPoint slide deck that uses the Lato Google font for all text content.  Within a given paragraph, the font may be regular, bold, italic, or both bold and italic.  I can see this formatting in Captivate, but when publishing the text is all regular Lato (no bold, italic, or bold italics).

Formatting in Captivate:

 

After publishing, viewed in the browser:
 

 

If I inspect the HTML code, I can see where it’s placed the text that should be formatted differently into different <span>s, but the inline styles are not applying bold or italic styles:

<div data-offset-key="8p3ht-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="8p3ht-0-0" style="-webkit-text-stroke: unset; background-color: unset; border-bottom-style: none; color: rgb(51, 51, 51); font-size: 22px; font-family: Lato, Arial; font-stretch: normal; font-style: normal; font-weight: normal; letter-spacing: 0px; line-height: 130%; opacity: 1; text-decoration: none; text-shadow: unset; text-transform: none;"><span data-text="true">This is a mixed formatting test in Lato. </span></span>

<span data-offset-key="8p3ht-0-1" style="-webkit-text-stroke: unset; background-color: unset; border-bottom-style: none; color: rgb(51, 51, 51); font-size: 22px; font-family: Lato, Arial; font-stretch: normal; font-style: normal; font-weight: normal; letter-spacing: 0px; line-height: 130%; opacity: 1; text-decoration: none; text-shadow: unset; text-transform: none;"><span data-text="true">This is bold</span></span>

<span data-offset-key="8p3ht-0-2" style="-webkit-text-stroke: unset; background-color: unset; border-bottom-style: none; color: rgb(51, 51, 51); font-size: 22px; font-family: Lato, Arial; font-stretch: normal; font-style: normal; font-weight: normal; letter-spacing: 0px; line-height: 130%; opacity: 1; text-decoration: none; text-shadow: unset; text-transform: none;"><span data-text="true">. </span></span>

<span data-offset-key="8p3ht-0-3" style="-webkit-text-stroke: unset; background-color: unset; border-bottom-style: none; color: rgb(51, 51, 51); font-size: 22px; font-family: Lato, Arial; font-stretch: normal; font-style: normal; font-weight: normal; letter-spacing: 0px; line-height: 130%; opacity: 1; text-decoration: none; text-shadow: unset; text-transform: none;"><span data-text="true">This is italic. </span></span>

<span data-offset-key="8p3ht-0-4" style="-webkit-text-stroke: unset; background-color: unset; border-bottom-style: none; color: rgb(51, 51, 51); font-size: 22px; font-family: Lato, Arial; font-stretch: normal; font-style: normal; font-weight: normal; letter-spacing: 0px; line-height: 130%; opacity: 1; text-decoration: none; text-shadow: unset; text-transform: none;"><span data-text="true">This is bold and italic.</span></span>

</div>

 

This seems like such basic functionality - is there a workaround or a bug fix available?  It seems that I find a new bug each time I use the Captivate software and waste a lot of time trying to come up with workarounds. Is there a formal bug report tool that users can access to review and report bugs?

 

Looking forward to a response from anyone that’s found a workaround to this issue!

Thanks!

    1 reply

    Participant
    July 7, 2026

    Update: Mixed formatting publishes without issues using a system font like Arial, so this bug seems to be related to the use of Google fonts (which appear to be a “feature” in Captivate). 

    C’mon Adobe - please give me a workaround for this issue that doesn’t involve selecting the font style for every phrase that uses bold, italic, or bold italic!