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stanm55399510
Participant
July 31, 2019
Answered

Bug Report: Recording captures only one screen at a time

  • July 31, 2019
  • 1 reply
  • 333 views
  1. Edit > Preferences > Recording > Modes.
  2. Check Use Smart Shapes instead of Captions.
  3. Check Convert Tooltips to Rollover Captions.
  4. Click OK.
  5. Record software sim slides.

When I do this, Captivate records only the first click. Subsequent screens are not captured; there's no capture sound until I press End, and that one is false (Captivate doesn't actually capture the ending screen).

If I uncheck the boxes in steps 2-3 above, everything works as expected (but not as desired, since I want smart shapes).

Any help?

This topic has been closed for replies.
Correct answer Lilybiri

Did you install the hotfix mentioned in this thread:

Captivate 2019 new v11.0.5 "Fatal Error" in hidden window; Assessment one screen

1 reply

Lilybiri
LilybiriCorrect answer
Legend
July 31, 2019
stanm55399510
Participant
July 31, 2019

Thank you very much!!

Lilybiri
Legend
July 31, 2019

I suppose this fixed the issue?