BUG - SVG files do not render (display) correctly in Captivate 9

Question

Hello:I am trying to work with a SVG file in Captivate however for some reason, Captivate refuses to render the file correctly. I have tried toggling "Allow smooting" in library asset properties but no difference. The file opens and renders correctly in AI and has been created in AI.Please find below snapshots depicting the issue.SVG file in Captivate 9The same file in AII think this is a bug in Captivate 9. I am also seeing similar rendering issue with SVG files when previewed / published. Even in the case of those files that render correctly within Captivate, they do not render correctly when the content is previewed / published. I have tried viewing the published content in different browsers (Chrome, FireFox, Opera, IE, Edge).Any help will be welcome.Regards,Mangesh

mohanadas · Accepted Answer

Yup, you are absolutely right.... Any clue why or where I am going wrong?

The AI file is all good... I am a bit lost Will appreciate if you can guide me...

Regards,

Mangesh

Looks like the difference is in the way Illustrator creates the SVG from the AI file. You could try the various Illustrator save options. Not sure I can be of much help here

In case you have any issues with the SVG after importing to Captivate 9 then do let us know.

Thanks,

Mohana

mohanadas · Answer

Hi Mangesh,Can you please share the SVG file you are working with so that we can investigate the issue at our end? You can send it to mdas@adobe.comThanks,Mohana

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