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J
jbhasme
Participant
January 16, 2014
Question

button in captivate to click wmv url to open in windows media player streaming windows xp

  • January 16, 2014
  • 1 reply
  • 533 views

Hello,

I'm trying to insert a link to a button in one of the slides in captivate 7 (www.blahblahblah.com/filename.wmv). When user clicks on the button, the video opens as streaming video in windows media player.

This works in Windows 7 and IE 8 or 9. It is not working for Windows XP and IE 8. when the user clicks on the button, instead of streaming, it downloads the video from url.

Half of our company employees still are on windows xp and I am trying to troubleshoot it. Please let me know if you need more information.

Please advise...Thanks, John

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
January 17, 2014

Don't launch the WMV file directly from the link.

You need to get your HTM file to point to a .WVX file that then launches the WMV file. 

Google for information on the Microsoft website about launching WMV files correctly.

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