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Alex.Fox
Alex.Fox
Inspiring
May 14, 2021
Question

Buttons Are Forcing Slides to Advance When Viewing External PDF and URL

  • May 14, 2021
  • 1 reply
  • 1160 views

I have a slide with audio narration, three "View PDF" buttons that link to a new browser tab for each button, and a "Continue" button set to appear at the end of the narration that has the advance to next slide action set to it. The Slide itself has the Pause action set to it On Exit because I want the user to hear the naration, view and read the external PDFs in the new browser tabs, then return to the captivate tab and advance to the next slide. However, when the user views the external PDFs and returns to the Captivate project that slide advances automatically. I noticed that the buttons had the "Continue Playing the Project" box selected in the properties panel, so I deselected that for all three. I was able to preview the project and succesfully view all three external PDFs without the slide automatically advancing when I returned to it. However, after clicking the fist "View PDF" button, although the narration was still playing, the slide itself became paused and thus meant that the continue to next slide button I had intending to apear at the end of narration never showed up until I pressed play on the Captivate progess bar at the bottom and the time left in the slide progressed with no narration. I cannot figure out what is causing this issue as there doesn't seem to be any other options in the properties panel to toggle pausing and playing on and off for the buttons or slide, and why the narration would keep playing but the project slide would pause after deselecting "Continue Palying Project" for the PDF buttons. This is what the properties panel currently looks like for each button:

 

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    1 reply

    J
    jacquelineh87565035
    Participant
    May 14, 2021

    What happens when you "resume state"? in my mind, if the slide pauses when you leave to view the pdfs, when you return it should resume where it left off if that function is selected... Of course, that is pulling from other Rapid tools like Lectora and Articulate, I've not tried it in Captivate. 

    Alex.Fox
    Alex.FoxAuthor
    Inspiring
    May 14, 2021

    So the slide is 50 seconds long with the "Continue to next slide" button set to appear at 49 seconds and the slide set to paise on exit when it ends at 50 seconds. When I click on the first button to the external link, say at the 10 second mark, even though the narration still plays, the slide is then paused there. The narration will play all the way through even through the slide has been paused and I have to click on the play button at the bottom in the built-in progress bar for the slide to coninue progressing through the remaining 39 seconds before the "Continue to next slide" button will appear.

    Lilybiri
    Lilybiri
    Legend
    May 14, 2021

    If you are prepared to read a blog, this is where you find information about pausing Captivate's Timeline.

    http://blog.lilybiri.com/pausing-captivates-timeline

    Using the On Exit event to pause the slide can be dangerous, because that event is not to be trusted at all. It happens right after visiting the last frame. Why would you use a Pause on end when you have a Next button which can pause the slide with its pausing point?

    Slide audio is not automatically paused by a pausing point, but you can use the checkbox in the Options tab of the button like this.

     

    Understanding the timeline is for me always top priority in any basic Captivate training.  Reason is that problems like you mentioned appear almost daily in the forums, and are due to lack of understanding pauses and pausing point.

     

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