Buttons quit working

Forum|Forum|18 years ago
March 7, 2008
3 replies
613 views

I'm adding buttons (that open other Captivate tutorials) to the end of my tutorials. If the user doesn't click the buttons pretty quickly they quit working. They highlight and look like they're being clicked, but they don't open the programmed project. It seems to me that when the slide ends, so does the functionality of the button. The buttons don't have a "pause until user clicks" option to check. They do have a pause time, but frankly I thought that was causing the problem and I turned it off (or I shouldn't have done that?). But apparently that hasn't helped.

Then, I added an invisible click box to the page that doesn't do anything if clicked, and has the pause until user clicks functionailty enabled. This seems to work, but is it necessary?

Feeling like I must be missing something here and can use HELP! Thanks in advance!

Arl

Editing

This topic has been closed for replies.

D

Debipe

Participant

Thank you for the welcome and the help Rick. It's greatly appreciated.

After reading through a few of the forums I'm worried that the three main problems I've been having (Click boxes disappearing, text and timing rearranging, and audio not playing) is due to an over-large project. We have 81 slides with a lot of pictures and timing changes (only one slide with audio). Could the size of the project be effecting these three areas?

I would like to share the project, but it is a training module under copyright- we're in the midst of peer reviewing it right now and coming across a lot of difficulties.

One more quick question- could using the 'Apply' button, instead of the 'okay' button when making changes to one slide also contribute to the timing and placement changes on other slides? (that's probably a very basic question- but I just don't know).

Thank you!

Captiv8r

Legend

Hi again

Normally the Apply button is simply a wasted key click. It simply allows you to view any changes without closing the dialog. Clicking OK is the same as clicking Apply then OK. You are just applying the settings while also dismissing the dialog.

Cheers... Rick

D

Debipe

Participant

Hello,

I read this post and I've been having a similar problem with click boxes that arlnadel mentioned. I would appreciate any help!

I've inserted a number of click boxes throughout my project and, once it's saved and uploaded to a website through dreamweaver, some of my click boxes stop working. The time it takes for them to stop working sometimes varies from an hour to a few days. Is this a problem with Adobe Captivate or Dreamweaver?

Is there another option I should be using instead of a Click box (a button maybe?) to avoid these problems?

Thank you for any help that can be offered!

Best wishes,

Debipe

Captiv8r

Legend

Hi Debipe and welcome to our community

That seems odd to me. If a Click Box works at all, it should work consistently and not stop working after a day, a month or whatever.

By chance do you have a project where this is happening that you can share with us so we can see what is happening first hand? If so, can you provide a link to view the output file as well as a link to download and examine your .CP file? You can use a free service such as http://www.yousendit.com/ to share the .CP file.

Cheers... Rick

Captiv8r

Legend

Hi Arl

Buttons by their very nature are designed to pause until the user clicks. So you really shouldn't turn off the pause.

Normally, if you don't change the action assigned to the button, it will simply "Continue playing project" when it has been clicked. And all a button will receive is a single click and it's done. So if you failed to change the default, the user clicks and the button continues to the pause point and stops. Then it is dead, as the single click has expired.

By turning off the pause, you have probably allowed the playhead to move into the "Inactive" part of the button.

Personally, I'd suggest deleting the buttons AND the Click Box (The Click Box shouldn't be needed, as the Button should provide the pause). Then carefully re-insert buttons and be careful and specific with what you tell them to do. Ensure they pause and ensure they do something other than "Continue playing project" when clicked by the user.

Hopefully this was helpful in some way... Rick

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded