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steve-O
steve-O
Participant
June 6, 2023
Answered

Can I add Captivate to a business account?

It does not show up on the list of addable apps.

The "buy" option on the Captivate page says that I can not buy with my business account.

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      steve-O
      steve-OCorrect answer
      Participant
      June 14, 2023

      Abode told me I have to convert from a Business ID to a VIP company ID.  Buy all the software again, re-add all the users.  Now I can see Adobe Captivate on the "Buy More" screen.

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      3 replies

      steve-O
      steve-OAuthorCorrect answer
      Participant
      June 14, 2023

      Abode told me I have to convert from a Business ID to a VIP company ID.  Buy all the software again, re-add all the users.  Now I can see Adobe Captivate on the "Buy More" screen.

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      Lilybiri
      Lilybiri
      Legend
      June 15, 2023

      Thanks for that information!

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      Lilybiri
      Lilybiri
      Legend
      June 6, 2023

      This is mainly a user forum. You don't offer much information, I may be guessing here.

      Do you mean you have a business licence for the Creative Cloud? If yes, you need to know that Captivate is not an application in the Creative Cloud at all which explains why you cannot add it to such a license. Moreover, like the CC, there is no longer an option to buy a perpertual license, only subscription licenses are possible.

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