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justint14083881
Participant
September 22, 2017
Question

Can't Access Assets (2017)

  • September 22, 2017
  • 2 replies
  • 471 views

I'm using Captivate for the first time. I downloaded the program, as well as the separate assets file, and installed it to the default location.

I restarted the computer after doing this. When I click on the themes option inside of Captivate, I am taken to this folder: C:\Users\Public\Documents\Adobe\eLearning Assets\Layouts\10_0\en_US

In that folder, there is a bpthemes folder, which is empty, and a file titled "white", which I'm guessing is the default theme.

If I browse through my files (outside of Captivate), I can find the ThemeColors folder that has a few different XML documents. I'm not sure if these are the themes, but if I navigate to this folder from captivate, they don't show up as a .cptm file, and there doesn't seem to be a way to open or even see other file types.

    This topic has been closed for replies.

    2 replies

    justint14083881
    Participant
    September 22, 2017

    I contacted support. I had to change the name of a folder and that fixed the problem. Thank you.

    Participating Frequently
    November 8, 2017

    Justin,
    What folder did you change?
    And...
    What did you change it to?

    Thanx!

    -Michael

    Lilybiri
    Legend
    September 22, 2017

    Themes are under the Big Button Themes, you only need to use Browse if you have a custom theme stored somewhere that doesn't show up with the thumbnails under the Themes button. Themes color palettes can be used by themes, the default themes are associated with such a color palette, but you can change them. Be careful when customizing a theme. All themes are responsive, but if yuo edit a theme in a normal, non-responsive project, you could screw the responsiveness of the theme and not be able to use it anymore as a responsive theme. There is some protection: you will not be able to save a responsive theme under the same name in a normal project.

    Maybe some articles I wrote could offer you more details:

    What's in a Theme - a Template? - Captivate blog

    Theme Colors - Captivate blog

    Some details about different folders, and customized items:

    Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog