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SteelcaseMark
Inspiring
Feb 26, 2009 8:30 PM UTC
Answered

Can't open captivate 3 project in Captivate 4

Installed Captivate 4. Captivate 3 still installed (don't want to delte it until I know Captivate 4 works). I open Captivate 4 and browse to open a project created in Captivate 3. I get a 'Can't open file' message with the error code -2147286928.

Any assistance will be greatly appreciated. Thanks!

mark
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SteelcaseMarkCorrect answer
Inspiring
Feb 26, 2009 10:11 PM UTC
Rick,

Thanks for the reply. No, the file was not open. However, it is corrupted. We are restoring from backup.

Mark
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2 replies

Captiv8r
Captiv8r
Legend
Feb 26, 2009 9:49 PM UTC
Hi Mark

Silly question for you. The project you are attempting to open in C4 isn't by chance still open in C3 is it?

I know there are issues adding a Captivate output to Robohelp if the project is still open in Captivate which is what prompted me to ask.

Cheers... Rick
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SteelcaseMarkAuthorCorrect answer
Inspiring
Feb 26, 2009 10:11 PM UTC
Rick,

Thanks for the reply. No, the file was not open. However, it is corrupted. We are restoring from backup.

Mark
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