Skip to main content
Gray Susan
Inspiring
August 20, 2019
Question

Can't open Project in CP2017

  • August 20, 2019
  • 1 reply
  • 222 views

A coworker was working on a captivate 2017 presentation and his computer was working on an update in the background.  He hit save on the presentation, but before it finished saving his computer restarted because of the update.  Now when he tried and open the presentation he gets the attached pop up.

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Legend
    August 20, 2019

    Hope Backup was enabled (is now by default in 11.5.1).

    Check if there are lck files in the folder where projects are saved. If you find such files, delete them.