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jacks54833115
Participant
October 8, 2019
Question

Can't preview on Captivate 2019

  • October 8, 2019
  • 2 replies
  • 1016 views

I am using the latest captivate version.

 

When I try to preview my project it opens a broswer window that does not contain the usual localhost:xxxx/ 

 

E.G.

2019 HTML5 Preview URL: http://html5temp8804310345721pre/index.html

2017 HTML5 Preview URL: localhost:9806/HTML5Temp7052315390622Pre/index.html

 

I tried adding "localhost:9806/" to the 2019 URL, but still did not get the preview.

 

Help?

 

    This topic has been closed for replies.

    2 replies

    essentialgeek
    essentialgeek
    Participant
    October 8, 2019

    This happened to some of the attendees at the Captivate Certification course last week in Las Vegas. It seems like the Adobe support folks who were there were having them create a blank responsive project and generating a "Live Preview on Devices," which then allowed them to preview their other projects using the "HTML5 in browser" option. I don't know why that worked but I thought I'd share it in case it works for you. Also, seems like the problem was happening in different browsers (Chrome, IE); I wasn't experiencing the problem so I wasn't paying close attention, but it happened to a number of other people at the event, so the Adobe folks should definitely be aware that it is a problem. Hope this helps!

      Stagprime2687219
      Stagprime2687219
      Legend
      October 8, 2019

      Interesting.

      My previews come up as localhost:49221/preview/HTML5Temp...

      I am on 2019

      Perhaps that might help in the short term...?

       

      Might there be a firewall or antivirus rule blocking that port?
      I have never personally seen this so it is just a thought.

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