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Adobe Employee
July 21, 2020
Answered

Can't show Text Caption

  • July 21, 2020
  • 1 reply
  • 408 views

Hi ,

I am using Captivate 2019.

Suddenly, I can’t see all text caption in my Captivate.

I re-installed captivate , font and executed windows update.

However, I can’t see text caption…

In timeline, the Text Captions can show.

Last week, I can show the Text captions. However this week, I can't...

What should I do....

 

Yoko.

    This topic has been closed for replies.
    Correct answer Debiprasad_Maharana

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    The issue is related to Adobe Captivate 2019 authoring tool.

    You have posted this comment in incorrect forum page.

     

    I would request you to contact our Captivate support team using the support channels in the link below. 

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

    1 reply

    Debiprasad_MaharanaCorrect answer
    Adobe Employee
    July 21, 2020

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    The issue is related to Adobe Captivate 2019 authoring tool.

    You have posted this comment in incorrect forum page.

     

    I would request you to contact our Captivate support team using the support channels in the link below. 

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

    Adobe Employee
    July 21, 2020

    Hi Debiprasad,

    Thank you very much!

    I will contact to "https://helpx.adobe.com/contact/enterprise-support.other.html#captivate".

    Thanks a lot!

    Best regards,

    Yoko.