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delza17
Participant
April 6, 2019
Question

Can't start new project

  • April 6, 2019
  • 3 replies
  • 193 views

I started a free trial, but I can't figure out how to open it and start a project. I received the email saying my trial has started but there is no link or anything. How do I proceed?? What page am I supposed to be on to start a project?

    This topic has been closed for replies.

    3 replies

    J_Hunter1
    Participant
    April 10, 2019

    Go to the location on your system you downloaded the file to.

    Look for the file labeled "Adobe Captivate 2019". This might be a zipped file. If so, extract all items to the location of your choice.

    Once it opens, there will be another file labeled "Adobe Captivate 2019"

    Open it and launch the "Set-up" file.

    Ensure you have your Adobe ID available as you will need it as part of the set-up process.

    In order to start a project, once Captivate has launched you will receive a splash screen that provides some generic choices to get you started. I recommend you use one of the starter tutorials here;

    https://elearning.adobe.com/?p=23187

    Good Luck!

    Lilybiri
    Legend
    April 6, 2019

    Afer you downloaded the intallation files, did you install? You will be asked to have the downloaded folder unzipped and installation starts. A launch icon will be installed. Are you on Windows or Mac?

    RodWard
    Community Expert
    Community Expert
    April 6, 2019

    Did you download and install Captivate yet?

    Do you have an Adobe ID yet/

    After installing Captivate you will need to be logged in with your Adobe ID.