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Kimaoliver2
Participant
October 29, 2012
Question

Can't stop Captivate recording on MacBook Air

  • October 29, 2012
  • 1 reply
  • 604 views

I just installed Captivate on my new Macbook Air.  When I attempt to record a Software Simulation, I get the red box and can start the recording, but when I try to stop the recording it doesn't ever stop.  I've tried Cmd+Enter (which is currently set as the command to stop a recording in my Preferences).  I've also tried Fn+Cmd+Enter.  I tried changing the preferred key to something else, like Shift+Y, and that didn't work either.  It seems like no key combination works.  I also tried clicking on the Captivate icon on the Dock, and no luck.

Please help!

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    1 reply

    VikramGaur
    Adobe Employee
    VikramGaur
    Adobe Employee
    October 29, 2012

    Hello,

    Welcome to Adobe Forums.

    Which MAC version are you using (Click on Apple button -> About this MAC)

    Adobe Captivate 6.0 is still in not certified and tested for MAC 10.8 (Mountain Lion)

    Thanks,

    Vikram

    K
    Kimaoliver2Author
    Participant
    October 29, 2012

    I'm still on 10.7, but I figured it out. I didn't have the Accessibility

    option set under System Preferences -> universal Access. Once I checked

    the allow accessibility option, I could stop the recordings.

    Thanks.

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