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Known Participant
August 27, 2024
Question

Can't use On exit code

  • August 27, 2024
  • 1 reply
  • 719 views

Hi

I have noticed that it is not possible to use the On exit function on slides.
None of the people on my team can use it. We have different acounts of the latest version of Captivate. But we all have the same problem.

Have they diactivated this function?

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    1 reply

    RodWard
    Community Expert
    Community Expert
    August 28, 2024

    You may find that it is actually your web browser that has changed.

     

    For example, certain JavaScript functions that were previously able to be used to terminate a page or a frameset have now been deprecated in some web browsers.

    Window: unload event - Web APIs | MDN (mozilla.org)

    Deprecating the unload event  |  Web Platform  |  Chrome for Developers

    Known Participant
    August 28, 2024

    That sounds bad 🙂

    Is there a way to fix it?

     

    RodWard
    Community Expert
    Community Expert
    August 28, 2024

    Yes.  But if this DOES turn out to be the reason for your issue, then it would mean Adobe would need to reprogram the way the Exit event is handled inside the published output.

     

    I suggest you get in touch with Adobe Support and ask them for technical assistance to resolve this issue.  

     

    It's been known for some years that it would eventually happen.