cannot access activex file during preview

Forum|Forum|10 years ago
September 23, 2015
3 replies
891 views

When trying to preview my presentations I get a cannot access the activeX1.xml file error message. This happens in all my presentations. I am using PowerPoint 2013, and Presenter Pro 11.

Presenter

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Correct answer vivid_bw

Guys from iSpring Solutions have managed to develop a tool that fixes presentations with broken Flash objects

http://www.ispringsolutions.com/blog/how-to-restore-a-powerpoint-file-corrupted-by-flash/

It seems that they also provide a iSpring Suite product with functionality similar to Adobe Presenter

V

vivid_bwCorrect answer

Participant

Guys from iSpring Solutions have managed to develop a tool that fixes presentations with broken Flash objects

http://www.ispringsolutions.com/blog/how-to-restore-a-powerpoint-file-corrupted-by-flash/

It seems that they also provide a iSpring Suite product with functionality similar to Adobe Presenter

Z

ziff64Author

Participating Frequently

Thanks.

K

Kratika Agarwal

Participating Frequently

Hi,

This issue is known to us.

We are investigating the problem.We will provide the fix shortly.

Thanks

Z

ziff64Author

Participating Frequently

Great. I am glad to hear that. Will you then put that fix in the Flash 19 version for reload, or apply the fix to it once it is installed?

S

soumodiptoc1991

Adobe Employee

Hi,

The issue of publishing the project is fixed now.

To fix the issue, just update the Flash ActiveX to the version 19.0.0.207 and you will be able to publish again.

To update the Flash ActiveX go to this link from Internet Explorer : Adobe Flash Player Install for all versions

To recover the old projects which got corrupted you can go through this article and recover all your old projects : https://helpx.adobe.com/presenter/kb/projects-in-presenter-get-corrupted.html

Thanks,

Soumodipto Chatterjee

Adobe