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Participating Frequently
May 24, 2023
Question

Cannot edit audio in Captivate 11.8 - pop up missing Save/Close buttons

  • May 24, 2023
  • 1 reply
  • 278 views

Since a recent update to Captivate, I cannot edit audio from a slide. When I open the audio track in the pop-up editor, the buttons for Save and Close are missing. I am adding an image below:

As you can see, the right edge extends far out to the right. No Save nor close buttons. And without them, I cannot even close Captivate as this editor is modal and prevents any interaction with Captivate until it's closed. I have to reboot my laptop to close Captivate - and if I have not recently saved Captivate, I lose all changes. I cannot imagine why this hasn't already been addressed.

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1 reply

sabre123
Participating Frequently
May 24, 2023

If by update 11.8, you mean 11.8.1.219, I have the same version as you and do not have that issue with missing buttons on the Slide Audio dialog box. 

 

I'm on a windows 11 system, and pressing ESC forces that dialog to close. 

Participating Frequently
May 24, 2023

Well, well well - not only did pressing ESC work, but when I re-opened the edit audio tool, the missing buttons were back! Many thanks for that.

sabre123
Participating Frequently
May 24, 2023

That's great, Patrick!