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WendyN77
Participant
December 23, 2011
Question

Cannot find serial number for PSE 10 for new computer

  • December 23, 2011
  • 1 reply
  • 1700 views

Hi,

My laptop had water spilled on it and I was able to save the hard drive.  I have the setup file for re-installing my PSE 10 software onto my new laptop, but can't find my serial number.  In my order history, PSE 9 is the latest one on the list, so I can't find my serial number for PSE10. 

Where can I find it?  Is it in a file somewhere in my hard drive because I can't find it there either.  If anyone can help I would sure appreciate it!

Thanks,

Wendy

This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
December 23, 2011

Welcome to our community, Wendy

Unfortunately, although this forum name is Installation/Licensing, it's really for these issues as related to Adobe Captivate. Not just any Adobe product.

I do understand Adobe has created a new forum for general issues related to installing and whatnot. It may be found here:

http://forums.adobe.com/community/download_install_setup

So you might try clicking that link above and posting your issue there.

Sorry we couldn't help you here, but best of luck to you with solving your issue! Rick

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