cannot make background transparent

Question

so am following online tutorials1 method says use the magic wand, other says use the magic eraseram using PS elements on PCload up jpeg - I want to save this to bmp to use as a button in captivatemethod 1 = make a layer, click magic wand click white continuous space click delete. background goes transparent = checker. Save as bmp.  Load into captivate or open in picture viewer and there is the white background &#128542;method 2 = make layer and add new layer (layer 0 and layer 1) put the picture layer to the top.  Repeat as above click and delete - layer goes to checks = transparent. Save as bmp open and there is the white....so this is all very disappointing ...what is missing here - I can't bear to follow another youtube tutorial and get the same error

BDuckWorks · Accepted Answer

Are the YouTube tutorials showing saving to a BMP file?

Your methods are nearly there, but saving to BMP is the flaw. When you import the BMP format anything transparent turns to white, or possibly the same color as the upper left pixel in the image.

Repeat the process, and save to PNG, or PSD, import that to the library and drag the new file to the stage. (It IS a two step process, and saving a new version won't replace the BMP file's in the library or on the stage.)

When you export, these items will show what is behind them, even if it is the background of the Cp slides. But, you will not be able to see what is behind them on your desktop.

Derek Cross · Answer

Is it a Background Layer. What happens if you make it a Normal Layer?

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