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err229
err229
Inspiring
May 6, 2013
Question

Cannot Open File error - tried what I know

  • May 6, 2013
  • 1 reply
  • 410 views

I have received the dreaded Cannot Open File error. Usually I can manage to recover the file by deleting the lock file or recovering from a backup. This time, nothing is working.

I've searched the forum, and while many people have this issue I cannot find a solution.

Any suggestions?

Thanks!

    This topic has been closed for replies.

    1 reply

    Anjaneai_Srivastava
    Adobe Employee
    Anjaneai_Srivastava
    Adobe Employee
    May 7, 2013

    Hi,

    Have you checked this article for steps to recover a project from Cache. (Adobe Captivate Cache Projects folder from My Documents)

    http://blogs.adobe.com/captivate/2010/09/recovering-the-project.html

    For Future, make sure you have the option to create project Backup on save automatically at the same location where your project is saved. (Edit--Preferences--General-- Generate Project backup)

    Thanks,

    Anjaneai

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