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Inspiring
April 2, 2019
Answered

Cannot play Vimeo embedded in Internet Explorer

  • April 2, 2019
  • 2 replies
  • 5236 views

Hello all,

I am using Vimeo's embed code to place a web-object within Captivate.

  • FireFox works fine
  • Chrome works fine
  • IE does NOT display/play the video at all
  • MS Edge works fine

I've tried this through the SCORM Cloud to account for server issues, same result.

I am willing to be there will be a fair amount of people still trying to use IE for these materials.

How can i get a work-around to this?

Thank you!

This topic has been closed for replies.
Correct answer seano41164900

HOLY COW ! ! ! !

Vimeo embedding now works in IE 11!!!!!!

Vimeo went through their support tickets and found the error i submitted and FIXED IT.

Vimeo now works in all browsers.

word.

2 replies

seano41164900AuthorCorrect answer
Inspiring
April 8, 2019

HOLY COW ! ! ! !

Vimeo embedding now works in IE 11!!!!!!

Vimeo went through their support tickets and found the error i submitted and FIXED IT.

Vimeo now works in all browsers.

word.

RodWard
Community Expert
Community Expert
April 9, 2019

This is one of those times when I am glad to be wrong!

RodWard
Community Expert
Community Expert
April 2, 2019

The most likely reason for this is that Vimeo is using some feature that your chosen version of IE does not support, but the other browsers do.

I would suggest you search the Vimeo website for suggestions on why this might be occurring with IE.  Ping their support desk if possible.  If you have a Vimeo license then you should be able to get support.

Have you checked in the browser console to see what errors it is throwing up?  If not, sending a screenshot of those errors might help the coding experts on this forum know what the problem is.

Inspiring
April 2, 2019

I have a ticket open to Vimeo... waiting for results there.

- Vimeo forum is more instructions than help.

Checking browser console next, thanks for the suggestion!

Inspiring
April 2, 2019

IE Console error brings the following 4 rows / messages:

SCRIPT5009: 'WeakMap' is undefined

player.js (2,26609)

SCRIPT445: Object doesn't support this action

321313521 (273,21)