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chrisc40408513
chrisc40408513
Participant
March 8, 2016
Answered

Cannot preview responsive projects in Captivate 9

  • March 8, 2016
  • 2 replies
  • 427 views

Since using captivate 9 I cannot preview any responsive projects previously created in captivate 8. I tried creating a new responsive project in captivate 9 and cannot preview that either. The only preview option that works ok is preview in adobe edge inspect although this does not show mobile views.

Any ideas what the problem could be?

Thanks for any advice in advance.

    This topic has been closed for replies.
    Correct answer mohanadas

    Hi,

    Please update to Captivate 9.0.1 and see if your issue persists.

    Thanks,
    Mohana

    2 replies

    chrisc40408513
    chrisc40408513Author
    Participant
    March 8, 2016

    Updating fixed the problem - previewing works ok now.

    Thank you for your help.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    March 8, 2016

    Does your username on this computer have a space in the name? E.g. John Smith rather than JohnSmith.

    Have you as yet updated your Captivate 9 installation with the update released this week?

    mohanadas
    Adobe Employee
    mohanadasCorrect answer
    Adobe Employee
    March 8, 2016

    Hi,

    Please update to Captivate 9.0.1 and see if your issue persists.

    Thanks,
    Mohana

    chrisc40408513
    chrisc40408513Author
    Participant
    March 8, 2016

    Thank you, I will get updated and let you know if problem still exists.

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