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Participant
August 13, 2010
Answered

Cap 4 tracking

  • August 13, 2010
  • 1 reply
  • 648 views

Howdy,

I'm using Adobe Captivate 4 (4.0.1) on a Window$ Vi$ta machine.

My goal is to create a survey styled quiz which will provides tracking of the survey results to my email. Following the process of creating the survey is simple and I created the email tracking, however, I am having some difficulty.

Upon completion of the survey, the review provides an opportunity to send an email. In order to send the data via email, it requires clicking a button to send the email. I can live with that but would prefer that the info be sent automatically upon completion of the survey. Also, when clicking the send email button, it opens my email software... in my case M$ Outlook.

Is there a way to send the data without clicking an additional button & without opening an additional program?

Regards

AiScrib

This topic has been closed for replies.
Correct answer Captiv8r

Hi there

Indeed you are correct. Quite simply the E-mail reporting is not foolproof. Sorry, but that's the way it works. (or doesn't, as the case seems to be)

I'm sure you aren't keen to hear this, but Captivate 5 offers some new capabilities in the area of collecting reports without E-mail. Ony time will truly tell whether it's a better option. We certainly hope it is.

Cheers... Rick

Helpful and Handy Links

Begin learning Captivate 5 moments from now! $29.95

Captivate Wish Form/Bug Reporting Form

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1 reply

Captiv8r
Legend
August 13, 2010

Welcome to our community

You might benefit by looking at the page you missed earlier. It holds answers to many common questions such as this one.

Click here to view

Please review the page and if you have questions afterward that weren't addressed on the page, feel free to post them here.

Cheers... Rick

Helpful and Handy Links

Begin learning Captivate 5 moments from now! $29.95

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcererStone Blog

Captivate eBooks

AiScribAuthor
Participant
August 13, 2010

Rick,

It would appear that there is no reliable email tracking feature in Cap4... is this true?

The feature is shown, and I have followed online tutorials addressing the tracking feature, but it seems there is a bug in Cap4 which doesn't allow for reliable tracking without an LMS via an online database.

This is terribly disappointing to me since this feature was one of the main features to compel me to purchase Cap4 in the beginning. I am designing online learning opportunities & wanted the email feature, since our class participation would be small in the beginning & for ease of tracking.

Captiv8r
Captiv8rCorrect answer
Legend
August 13, 2010

Hi there

Indeed you are correct. Quite simply the E-mail reporting is not foolproof. Sorry, but that's the way it works. (or doesn't, as the case seems to be)

I'm sure you aren't keen to hear this, but Captivate 5 offers some new capabilities in the area of collecting reports without E-mail. Ony time will truly tell whether it's a better option. We certainly hope it is.

Cheers... Rick

Helpful and Handy Links

Begin learning Captivate 5 moments from now! $29.95

Captivate Wish Form/Bug Reporting Form

Adobe Certified Captivate Training

SorcererStone Blog

Captivate eBooks