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A
Anonymous
December 8, 2010
Question

Cap5 - Auto text captions not picking up UI

  • December 8, 2010
  • 1 reply
  • 862 views

We are using Captivate 5. One person had no text captions while recording even though that option was checked. We deleted her captivate_v40.dat and her captions work correctly. (Is that v40...for Captive 4...not sure why her problem in C5 is fixed) We had C4 and upgraded.

When I record slides I get text captions, but they all have the same text "Select". None of the user interface elements appear in the caption....just the one word.

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1 reply

A
Anonymous
December 9, 2010

Hello there,

Can you please let us know which application were you doing the recording on? Was it a Flex/swf/AIR/Javascript appliaction?

For recording on  Flex/swf/AIR/Javascript appliaction, some of the UI interfaces like menu items etc., will not be shown as text captions while recording; Only Select caption is shown.

Thanks,

Sushma

A
Anonymous
December 9, 2010

It is a web browser. My coworker is capturing same application and it works for her. I can't even get it to capture menus in Microsoft Outlook.

I am using a new text caption box that someone created for us. Could that have anything to do with it?

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