Participating Frequently

Question

Cap6 certificate widget print problem.

Forum|Forum|14 years ago
July 19, 2012
9 replies
2659 views

Captivate 6 certificate widget information disappears when I click print icon. Anyone else experiencing this behavior? And if so, is there a fix?

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Indium49

Participating Frequently

I'm also having a similar issue, although in my case nothing changes when I set the variables in the widget dialogue box. No variables are present on the screen, and no variables populate the certificate when published with a quiz.

I'm using Adobe Captivate 6.0 on a Mac 10.7.5.

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YankoFM

Participant

The only workaround I found was to use the "Print" widget. I think it just prints a screen grab of the screen, and it looks low res, but it could do the trick...

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M

mgkiel

Participant

I am having the exact same issue. When the printer dialog box opens, the text for the certificate disappears.

If you go back a slide, then forware again, the infomation will appear on the widget. But once again disappears when you try to print.

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Davidovich1Author

Participating Frequently

I was told that this has been identifed as a bug and will be fixed in a future patch.

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oliviaxginn

Participant

Does anyone know if this patch was released, and if so, where to find it?

Priyank Shrivastava.

Inspiring

Hi David,

May I know if you're using Interaction certificate or the Certificate widget under widget folder?

Regards

PRiyank

Thanks, Priyank Shrivastava

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Davidovich1Author

Participating Frequently

I'm using the interaction certificate. When I click the print icon on the lower right side of the certificate, the information still appears on the certificate. But as soon as I move the cursor to the print dialog box, the variable/text box information in the certificate suddenly disappears, leaving me with a blank certificate to print. I don't have this issue using the certificate widget in the widget folder.

Thanks,

Eddie

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