Captivate 11.0.0 - SmartShape Button Issue
This is more information than a help request, however, I feel obligated to communicate this in the event someone has or is experiencing similar and didn't understand why.
I've spent the past hour or so on a remote session with Adobe Support attempting to figure out why my Smart Shape Buttons weren't behaving as they should. Basically, a portion of my button done nothing, roll-over state wouldn't initiate and a click would have no result.
Yesterday's live chat session ended with what I thought was a solution, of sorts. It was suggested I copy and paste my slides into a new project and this worked, that is until I added in my master slides, TOC and preferences. Upon reviewing again, the button behavior was broken, again!
So back to that last live chat session, prior to the remote session, I had narrowed the issue down to the TOC. Every time I applied my customized TOC, the button issue would return. Long story short, perhaps a bit late for that now, but I had two browser publications of the project open side by side, one with my custom TOC skin and the other with the default. My skin appeared to shift the objects down, shifted down the same height as the upper border I had applied on the skin editor.
So just before the remote session ended I managed to show the support agent my skin with the upper border removed, the button issue had disappeared.
I also need to mention, on another slide, I had two much smaller smart shape buttons and they had no clickable space at all. The button must have been roughly the same height as the upper TOC border.
So, if you've ever experienced dodgy button behavior such as this, check your TOC borders and ensure the upper border isn't selected.
