Skip to main content
Known Participant
July 28, 2023
Question

Captivate 12 - Not launching in LMS

  • July 28, 2023
  • 1 reply
  • 116 views

We're trying to embrace Captivate 12. When we publish our content, it previews in our LMS (Convergence by Vector Solutions). However, when I assign it to test users and try to launch it, the content doesn't display. Any ideas?

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    Community Expert
    July 29, 2023

    If you were successfully able to preview as HTML from within Captivate and you were also able to upload a SCORM zip to your LMS and preview it there, then the issue does not appear to be with Captivate's output.  I would suggest you need to get your LMS vendor to have their technical staff weigh in and look at the LMS log files to figure out what is going wrong.