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Dave Creamer of IDEAS
Community Expert
Community Expert
June 30, 2026
Question

Captivate 13.1.0.197 Check for Updates opens Creative Cloud app, not standalone updater

The title explains the problem. Not sure how the update link switched to the CC app. I can’t check for updates from the software. 

    2 replies

    katharineb17477960
    Participant
    August 4, 2026

    This is happening to me as well.  I was told to update to 13.1.1 for a bug fix, but when I click Check for Updates it launches the Creative Cloud Desktop with no way to update Captivate.

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    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    August 4, 2026

    I could not find a stand-alone updater so I downloaded the trial. Unfortunately, I had to fill out the form and now I’ll get annoying calls and emails about buying it! 😒

    The update process works properly now. 

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    David Creamer: Community Expert (ACI and ACE 1995-2023)