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A
Anonymous
April 2, 2007
Answered

Captivate 2 and SumTotal, not playing nice

  • April 2, 2007
  • 4 replies
  • 782 views
I am at my wits end! 🙂 We just implemented SumTotal for our organization recently and we are having problems with Adobe Captivate 2, which is a software we use a great deal for training. At first, we had problems with it loading a quiz grade for the learner. After I researched that, I found that if you flip the var g_intAPIOrder = 0; to a "1" in the SCORM.htm file it will place a score into the LMS and allow for completion. However, that has created another problem for us with the LMS. Now, when the learner starts the training module, the LMS throws the completion "pop-up" box too early. It says, "You have completed this training module" and then has the learner click "OK" or "Cancel." Now, if the learner clicks "Cancel," they can complete the module and the LMS will record the grade, but if they click "OK," the training ends and does not allow the learner to complete the training.

Has anyone else ran into this problem...and if so, how did you fix it?

Thank you in advance!
This topic has been closed for replies.
Correct answer
Well, I think that after gathering many, many tips and tricks to getting Captivate 2 to work in SumTotal, I may have actually cracked the code! Thank you Grizgut, I think your's may have been the key along with everything else!

Send me a message if you want to know how I got it to work!

Thanks everyone!

Liz

4 replies

A
Anonymous
Correct answer
April 3, 2007
Well, I think that after gathering many, many tips and tricks to getting Captivate 2 to work in SumTotal, I may have actually cracked the code! Thank you Grizgut, I think your's may have been the key along with everything else!

Send me a message if you want to know how I got it to work!

Thanks everyone!

Liz
J
jengraph
Participant
April 13, 2007
Can you please share with us here on the forum? That way we can learn from this as well.
Thanks!

Jennifer
A
Anonymous
April 13, 2007
Jennifer, I would love to, however, the document that I have composed addressing all of the issues has screen shots in it as well. If you would like a copy, please e-mail me at wickman@cox.net

Liz
A
Anonymous
April 3, 2007
Captvate 1 and 2 both have issues with SumTotal.

Have you tried adding a button/click box at the end of the module, included as part of the quiz but with a zero weighting? This should stop the 'completion' LMS call until the user clicks on the last quiz interaction?
A
Anonymous
April 3, 2007
Grizgut,

Tried it and it didn't make any difference. Thanks for the tip though.

Liz
A
Anonymous
April 2, 2007
Using the ADL test suite, you will note that Captivate will send two seperate lesson_status messages to the LMS for each question. Each of these two messages will have a value of incomplete except the final question which have a value of completed. This duplication of the messages may confuse the LMS. It may be necessary to modify the javascript in the html page to cope.
K
KendallT123
Participating Frequently
April 2, 2007
There is another thing you have to do - based on your problem I am not confident this will fix what you described but nevertheless you must do this in order for things to function properly.

In your output files, access the htm. Find the following line (if you open in Dreamweaver it is line 46 or 47) :
strURLParams = (strURLParams==unescape(strURLParams)?escape(strURLParams):strURLParams);
strURLParams = (strURLParams==""?"":"?") + strURLParams;

you must "comment" this line out (place a // before the beginning of the line) so it turns to a grey color and the end result is:
//strURLParams = (strURLParams==unescape(strURLParams)?escape(strURLParams):strURLParams);
strURLParams = (strURLParams==""?"":"?") + strURLParams;

Also it sounds like you may have a bookmarking problem. Try the modification above and if it does not work, I may be able to help some more.
A
Anonymous
April 2, 2007
Yeah Kendall, I already did that to the code. It didn't help so I am quite sure it didn't have anything to do with that code.
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