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Participating Frequently
July 28, 2017
Answered

Captivate 2017

  • July 28, 2017
  • 1 reply
  • 994 views

I have recently downloaded Captivate and when I try to preview any of the following I get the pop up box saying generating and then it just disappears.

-from this slide

-next five slides

-project

The only way I can preview my content is by selecting "preview in the scorm cloud" and this is pretty slow to launch?

I don't know what I am doing wrong

    This topic has been closed for replies.
    Correct answer Lilybiri

    I am using Chrome. I just changed my browser default to Microsoft Edge (which I would prefer not to use) but at least it's opening now. So do the preview options just not work in Chrome?


    I am using Chrome all the time, also with Captivate 2017 and responsive projects. It must be something that is not activated in Chrome. It was the reason I asked about the type of project, because Flash player is not enabled by default in Chrome. For a normal project all Preview methods use Flash, with the exception of Preview HTML5 in Browser (F11).

    1 reply

    Lilybiri
    Legend
    July 28, 2017

    Are you talking about a normal or a responsive project, please?

    cmerganAuthor
    Participating Frequently
    July 28, 2017

    It's a responsive project.

    Lilybiri
    Legend
    July 29, 2017

    This means that all Preview methods use a temporary published HTML5 output and will show it in a browser. Which browser is set as your default browser? Something seems to be wrong on that side.