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jennih50768018
jennih50768018
Participant
July 14, 2017
Question

Captivate 2017 - Activation Failed when launching

  • July 14, 2017
  • 1 reply
  • 398 views

My captivate crashed this morning and now I get an error message saying Activation Failed when I try to open it.  My internet is working fine, my license is fine...any suggestions on what I can do?

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1 reply

SauravGhosh
Adobe Employee
SauravGhosh
Adobe Employee
July 14, 2017

Please follow the steps mentioned in this document:

Unable to activate Adobe Captivate (2017 release)

Thanks,

Saurav

jennih50768018
jennih50768018Author
Participant
July 14, 2017

Thank you very much!

SauravGhosh
Adobe Employee
SauravGhosh
Adobe Employee
July 14, 2017

Hi,

I hope you were able to get Captivate up and running.

Thanks,

Saurav

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