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torleifd3359920
Participating Frequently
June 28, 2019
Question

Captivate 2017 animations not working in Firefox anymore

  • June 28, 2019
  • 2 replies
  • 480 views

One of the animations which fails in Firefox starts with a vertical text animation effect, but other kinds of animations fail too. Also, the audio is missing in the ones who fail. Anyone who knows why? They render perfectly in Chrome and Edge.

They are published as scalable/responsive content in html5, and have all worked until recently.

    This topic has been closed for replies.

    2 replies

    T
    torleifd3359920Author
    Participating Frequently
    August 5, 2019

    I chose to install CP2019, and upgrade the projects. Maybe installing CP2017 ver. 10.0.1.299 would solve the problem too, that remains unanswered (and sounds like a shorter-term solution).

    Lilybiri
    Lilybiri
    Legend
    June 28, 2019

    Are you really talking about imported animations (OAM or GIF) or are you talking about Effects applied to objects in Captivate?

    Can you check the exact version number, should be 10.0.1.299..

    T
    torleifd3359920Author
    Participating Frequently
    June 28, 2019

    The animations are Captivate-effects, not imported ones. Not sure which version number they are produced in, the project.txt says generatorVersion 8.0.1... guess this only identifies that Captivate 8.0.1 was used? Is this any help?

    Lilybiri
    Lilybiri
    Legend
    June 28, 2019

    Oops.... lot has changed to effects since version 8.  But it is strange that it works on other browsers.

    Did you check the version number for CP2017?

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