Captivate 2017 CC text dissapearing after the first set of text

Forum|Forum|7 years ago
February 14, 2019
5 replies
300 views

Using captivate's closed captioning, I am having a problem with multiple pages that after the first set of text when the CC is supposed to go to the second set the CC box goes blank until you close and reopen the CC box.

I am trying to avoid a total rebuild if possible.

Any advice or theories are welcome.

closed captioning

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Correct answer Lilybiri

Can you check the full version number? Should be 10.0.1.285

LilybiriCorrect answer

Legend

Can you check the full version number? Should be 10.0.1.285

SellenAuthor

Inspiring

10.0.0.192 is what I have currently but we don't want to update because the client doesn't want the required play page.

Lilybiri

Legend

Fine, tell your client that their learners should NEVER upgrade browsers nor use Chrome.

And you'll have to cope with the bugs, one of them was linked to CC.

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